|About Us Magpie Vintage Sonning Limited are completely dedicated to your total satisfaction.|
If you have any suggestions or comments please email us using the link on the store page.
Tel: 0118 9693685
Magpie Vintage Sonning Limited
Registration number: 7960587
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept paypal payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling All orders placed before 1.00pm will be dispatched same day. Orders received after this time will be dispatched the next following working day. |
Delivery days are Monday, Tuesday, Wednesday, Thursday and Friday. No Saturday deliveries. No post on Bank holidays
Parcels are sent special delivery for next day delivery before 1.00pm and need to be signed for. A work address can be used as an alternative and can be stated on the check out form.
International packages can take 10-28 working days and are dispatched airmail international.
There is no extra charge for this service. I always obtain proof of postage but once posted its down to royal mail.
Expect delays at royal mails busier periods.
An order dispatch email will be sent once your order has been shipped.
A paper invoice will be enclosed with your order unless it's a gift and the invoice will be sent to the purchaser.
|Delivery Schedule No Orders shall be accepted from persons under the age of 18.|
Please make sure the email address you provide us with is correct and your mailbox is in proper working order.
All Order confirmations and acceptances are sent to that email address. Please check any spam folders you may have for order communications.
The Contract and all communications between us will be conducted in English.
|Back Orders All vintage jewels are one off due to the nature of being a period piece. Once sold they are no longer available.|
Vintage inspired jewellery are a limited collection.
By the nature of using period vintage jewellery, you are guaranteed that each piece is unique, individual and a definate one off design. Therefore we cannot replicate any item of jewellery.
We can however make a similar style and colourways.
Please contact us for your requirements.
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee Magpie Vintage Sonning has taken every effort to display our vintage jewellery as accurately as possible. Images and colours may vary as shown according to the monitor they have been displayed on.|
Crystal being very sparkly can sometimes not photograph at its best and relies on the movement of the crystal to catch and reflect the light. You can be assured that your crystal will be dazzling in real life.
All items shown are in stock unless otherwise stated.
|Reaching Us If you need to reach us, please email us using the link on the contact page and one of our team will get back to you.|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|
We offer a 7-day money back no guibble money back guarantee. We ask that they be returned in the original packaging (for protection) to the address on the invoice for a Full refund. (less postage, as service given)
No Returns can be accepted on Earrings for health and hygiene reasons.
If the Product(s) are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will replace the Product(s) or refund the price paid by you, including any shipping charges you paid, provided that you have not worn or used and damaged the Product(s).